@article{Phongphaew2024442,

title = {Text-based information design for in-vehicle displays: A systematic review},

author = {Nattaporn Phongphaew and Arisara Jiamsanguanwong},

url = {https://www.scopus.com/inward/record.uri?eid=2-s2.0-85192170808&doi=10.1016%2fj.trf.2024.04.025&partnerID=40&md5=a48c059cb537fd72a54622d00f675822},

doi = {10.1016/j.trf.2024.04.025},

issn = {13698478},

year  = {2024},

date = {2024-01-01},

journal = {Transportation Research Part F: Traffic Psychology and Behaviour},

volume = {103},

pages = {442 – 459},

publisher = {Elsevier Ltd},

abstract = {Reading short texts at a brief glance behaviour has been increasing, especially in the in-vehicle interface of the multitask context of driving. This behaviour led to a change in the approach of preparing and designing in-car information. Consequently, understanding the current status of existing design principles is necessary for designers to find the appropriate solution for text presentation on the in-vehicle display under driving conditions. Thus, the present study conducts a systematic review of text-based information design for in-vehicle displays. A total of 1,495 studies (1980–2022) were screened, and 360 emerged for full-text review; 27 studies met the inclusion criteria, including journal articles concerning the design of text-based information for in-vehicle displays involving text design and the effect on safe driving or reducing workload and distraction. The results were summarised in three themes of literature: existing design guidelines, design factors, and evaluation methodology. The existing guidelines and recommendations focus on the physical presence of text (modality, location, colour, typeface, font size), with few recommendations on the linguistic presence of the text (message style and message length). The discussion and future work section enables further work on developing usable and safe informational text displays on the in-vehicle interface and other short glance reading engagements. © 2024 Elsevier Ltd},

note = {Cited by: 2},

keywords = {},

pubstate = {published},

tppubtype = {article}

}

@article{Thongdonnoi202393,

title = {Application of Collaborative Robots for Increasing Productivity in an Eyeglasses Lenses Manufacturer},

author = {Chanatip Thongdonnoi and Parames Chutima and Arisara Jiamsanguanwong and Oran Kittithreerapronchai and Manida Swangnetr Neubert},

url = {https://www.scopus.com/inward/record.uri?eid=2-s2.0-85176564994&doi=10.4186%2fej.2023.27.10.93&partnerID=40&md5=1468211c0a610031cb1d733f3ae0e50e},

doi = {10.4186/ej.2023.27.10.93},

issn = {01258281},

year  = {2023},

date = {2023-01-01},

journal = {Engineering Journal},

volume = {27},

number = {10},

pages = {93 – 112},

publisher = {Chulalongkorn University, Faculty of Fine and Applied Arts},

abstract = {This research focuses on a framework for making decisions when adopting collaborative robots (cobots) to collaborate with or replace human workers. Top management at a real-life case study firm that manufactures a variety of eyeglasses lenses wants to implement cobots in the sorting process since such a repetitive task has been shown to have a significant negative influence on workers' ergonomic ailments. Its current procurement decision-making process focuses solely on financial perspectives without taking into account any other significant criteria. Therefore, the purpose of this study is to investigate the elements that are crucial in deciding whether to use cobots in manufacturing lines., Multivariate statistical methods, comprising the exploratory factor analysis (EFA) and confirmatory factor analysis (CFA), are applied to analyse the elements that are associated with the latent variables such as safety, ergonomics, productivity, quality, system, internal organisation and external organisation. In addition, alternative deployments of cobots in the case study are validated through the ARENA simulation software. More specifically, the results showed that using cobots in the workplace might boost output while lowering WIP, waiting times, the number of tasks in queue, and the workforce. In addition, cobots may reduce employee ergonomic risk and enhance workplace safety. © 2023, Chulalongkorn University, Faculty of Fine and Applied Arts. All rights reserved.},

note = {Cited by: 2; All Open Access, Gold Open Access, Green Open Access},

keywords = {},

pubstate = {published},

tppubtype = {article}

}

@article{Jiamsanguanwong202351,

title = {Improving patients’ experience concerning insufficient informational flow to patients during COVID-19 pandemic: Case study of a traditional Chinese medicine clinic},

author = {Arisara Jiamsanguanwong and Chayapol Ophaswongse and Chaianan Chansirinthorn and Narun Kitirattragarn and Oran Kittithreerapronchai},

url = {https://www.scopus.com/inward/record.uri?eid=2-s2.0-85132675098&doi=10.1080%2f20479700.2022.2071801&partnerID=40&md5=ed6738e77e5a1e887e7d3e8540a184f2},

doi = {10.1080/20479700.2022.2071801},

issn = {20479700},

year  = {2023},

date = {2023-01-01},

journal = {International Journal of Healthcare Management},

volume = {16},

number = {1},

pages = {51 – 60},

publisher = {Taylor and Francis Ltd.},

abstract = {Objective: To improve patients’ experience concerning insufficient informational flow to patients waiting at the dispensary station–case study of a traditional Chinese medicine clinic. Method: The service system was explored via qualitative techniques such as interviews and constructing the customer journey map. Then, experience and operational issues were defined through experience ratings at each touchpoint, patient interviews, and root cause analysis. The solution was identified via brainstorming and prototyping. A prescription tracking system was proposed with a finish time estimation algorithm. Results: The overall satisfaction score at the dispensary station, comparing before-after system implementation in 2019, was increased 37% from the average score of 3.27 to 4.47 using 5-point Likert scales. The mean absolute percentage error (MAPE) of the waiting time estimation model that included the buffer time (upper bound at 95%) is 52%. Conclusion: This methodology, which included both patient experience and operational improvement viewpoints, could successfully improve both the patient experience and the related operation system at its critical touchpoints. Moreover, the data from the prescription tracking system could be used to estimate the number of patients waiting in the system, allowing the clinic to better manage its waiting space and capacity during the COVID-19 pandemic. © 2022 Informa UK Limited, trading as Taylor & Francis Group.},

note = {Cited by: 1},

keywords = {},

pubstate = {published},

tppubtype = {article}

}

@article{Jiamsanguanwong2021984,

title = {System improvement of medicine delivery service: Case study of traditional Chinese medicine},

author = {Arisara Jiamsanguanwong and Pattarapa Tientrakul and Fuanglada Sookseng and Chayapol Ophaswongse and Oran Kittithreerapronchai},

url = {https://www.scopus.com/inward/record.uri?eid=2-s2.0-85078884466&doi=10.1080%2f20479700.2020.1723945&partnerID=40&md5=cf7532c2c9d8307e6716da15af4c0268},

doi = {10.1080/20479700.2020.1723945},

issn = {20479700},

year  = {2021},

date = {2021-01-01},

journal = {International Journal of Healthcare Management},

volume = {14},

number = {4},

pages = {984 – 992},

publisher = {Taylor and Francis Ltd.},

abstract = {Traditional Chinese Medicine (TCM) hospital is a nursing facility that provides comprehensive Chinese medical services. The hospital provides medicine delivery service for patients who find it inconvenient to wait for medications. From our study on TCM’s medicine delivery service via constructing a customer journey map, four main problems were found: first, non-systematic service requesting steps; second, non-systematic pricing and work distribution; third, redundant and repeated works in the system; and fourth, patients’ uncertain waits for the delivery. These indicated the inefficiency of the delivery. This project therefore aimed to improve the efficiency of TCM’s medicine delivery services by implementing three improvements: first, improving the database system by providing an address recording web application with geolocation; second, connecting hospital personnel’s work with patients by developing web applications which include medicine delivery function for patients, delivery officers and administrators; and finally, creating an advertisement poster for the medicine delivery service which includes description for patients of the standard steps for requesting delivery. After implementing the solution, usability and patient satisfaction level testing were conducted to ensure the applications’ usability and the system’s efficiency. As a result, the applications increased the efficiency of medicine delivery and users’ satisfaction level. © 2020 Informa UK Limited, trading as Taylor & Francis Group.},

note = {Cited by: 5},

keywords = {},

pubstate = {published},

tppubtype = {article}

}

@article{Thongprasert202115,

title = {New product development processes for iot-enabled home use medical devices: A systematic review},

author = {Apiwat Thongprasert and Arisara Jiamsanguanwong},

url = {https://www.scopus.com/inward/record.uri?eid=2-s2.0-85102682432&doi=10.4186%2fej.2021.25.2.15&partnerID=40&md5=d34afecaa27949c84d261d3fe6e37e49},

doi = {10.4186/ej.2021.25.2.15},

issn = {01258281},

year  = {2021},

date = {2021-01-01},

journal = {Engineering Journal},

volume = {25},

number = {2},

pages = {15 – 48},

publisher = {Chulalongkorn University, Faculty of Fine and Applied Arts},

abstract = {Background: In the new forefront of healthcare at patients’ homes, medical devices developed to use at home setting by lay users are essential. The adoption of home-use medical devices will benefit both patients and public healthcare services in terms of quality of life, enhanced outcomes, and reduced cost of care. Home use medical devices associated with Internet-Of-Things (IOT) technology assists patients in performing self-care as well as providing health information remotely to health care professionals. However, adopting technology requires understanding the nature of the medical device and medical device development (MDD). Existing studies concerning the new product development (NPD) processes or design processes were systematically reviewed to explore knowledge and expertise to provide a framework for IOT engineers or designers to adopt IOT technology to home use medical devices. Objective: This study aimed to review the published literature to explore the current studies in the field of the NPD process, design process, design methodology, and outcome of the device affecting user acceptance. Methods: A systematic review following PRISMA guidelines of the English language literature from four electronic databases and academic search engines published from 2007 to 2018 was conducted. The papers were screened and assessed following predefined inclusive and exclusive criteria. The results were analyzed according to the research questions. Results: The findings revealed state-of-the-art in the NPD process and design process (n=4), the design methodology (n=23), and the resultant outcomes of empirical or clinical research in the validation stage (n=14) of medical device development (MDD). The findings also delineated existing studies in NPD, design process, and design methodologies aimed to ensure that medical devices would be effective and safe. Human factor engineering (HFE), cognitive method, ethnographic, and other methodologies were proposed to understand users, uses and context of use. Barriers, constraints, and multidisciplinary communication were addressed. Tools, processes, and methodologies were proposed to overcome the barriers. Conclusion: As home-use medical device development (MDD) and the adoption of IOT technology is now at a crossroads. This study addresses the necessity for future academic studies related to IOT adoption to MDD, including unique risks, multidisciplinary problems, emerging from IOT technology. Finally, future studies aimed at fabricating the NPD process or design process for IOT home-use medical devices to gain user acceptance were outlined. © 2021, Chulalongkorn University, Faculty of Fine and Applied Arts. All rights reserved.},

note = {Cited by: 10; All Open Access, Green Open Access},

keywords = {},

pubstate = {published},

tppubtype = {article}

}

@article{Authayarat201834,

title = {Design and validation of affective warning pictorials on alcohol container labels},

author = {Waratta Authayarat and Papawee Kasornsuwan and Arisara Jiamsanguanwong},

editor = {Chung W. and Shin C.S.},

url = {https://www.scopus.com/inward/record.uri?eid=2-s2.0-85021752388&doi=10.1007%2f978-3-319-60495-4_4&partnerID=40&md5=6e7b03777ee4052985b16e2dc401171d},

doi = {10.1007/978-3-319-60495-4_4},

issn = {21945357},

year  = {2018},

date = {2018-01-01},

journal = {Advances in Intelligent Systems and Computing},

volume = {585},

pages = {34 – 42},

publisher = {Springer Verlag},

abstract = {Affects in warning pictorials are essential in the warning effectiveness such as comprehension and hazard perception. The purpose of this research were to design and validate emotional warning pictorials for alcohol container labels in order to increase awareness of risks from alcohol consumptions. Survey and brainstorming techniques were used to collect the idea of possible affective warning pictorials. All ideas generated through those techniques were grouped for finding candidate pictorials. Sixty affective warning pictorials were designed and categorized into three affective state groups equally as positive, neutral, and negative. Forty Thai male participants participated in this study for affective warning pictorials’ validation. Participants were asked with agreement to attend the affective manipulation by watching pictures from the International Affective Picture System (IAPS) to adjust participants’ affective state as neutral state before starting the experiment. The Self-Assessment Manikin was used to assess valence and arousal of participants after seeing each of sixty affective warning pictorials. The result showed that affective warning pictorials were able to evoke specific affective state of warning pictorials to participants such as positive, neutral, and negative state. Affective warning pictorials from this research can be implemented as the alcohol container labels. The direction of future research will be focused on the study of comprehension, risk perception, and motivation to stop drinking alcohol after participants perceive affective warning pictorials. © Springer International Publishing AG 2018.},

note = {Cited by: 2},

keywords = {},

pubstate = {published},

tppubtype = {article}

}