@article{Jiamsanguanwong2021984,

title = {System improvement of medicine delivery service: Case study of traditional Chinese medicine},

author = {Arisara Jiamsanguanwong and Pattarapa Tientrakul and Fuanglada Sookseng and Chayapol Ophaswongse and Oran Kittithreerapronchai},

url = {https://www.scopus.com/inward/record.uri?eid=2-s2.0-85078884466&doi=10.1080%2f20479700.2020.1723945&partnerID=40&md5=cf7532c2c9d8307e6716da15af4c0268},

doi = {10.1080/20479700.2020.1723945},

year  = {2021},

date = {2021-01-01},

journal = {International Journal of Healthcare Management},

volume = {14},

number = {4},

pages = {984 – 992},

publisher = {Taylor and Francis Ltd.},

abstract = {Traditional Chinese Medicine (TCM) hospital is a nursing facility that provides comprehensive Chinese medical services. The hospital provides medicine delivery service for patients who find it inconvenient to wait for medications. From our study on TCM’s medicine delivery service via constructing a customer journey map, four main problems were found: first, non-systematic service requesting steps; second, non-systematic pricing and work distribution; third, redundant and repeated works in the system; and fourth, patients’ uncertain waits for the delivery. These indicated the inefficiency of the delivery. This project therefore aimed to improve the efficiency of TCM’s medicine delivery services by implementing three improvements: first, improving the database system by providing an address recording web application with geolocation; second, connecting hospital personnel’s work with patients by developing web applications which include medicine delivery function for patients, delivery officers and administrators; and finally, creating an advertisement poster for the medicine delivery service which includes description for patients of the standard steps for requesting delivery. After implementing the solution, usability and patient satisfaction level testing were conducted to ensure the applications’ usability and the system’s efficiency. As a result, the applications increased the efficiency of medicine delivery and users’ satisfaction level. © 2020 Informa UK Limited, trading as Taylor & Francis Group.},

note = {Cited by: 6},

keywords = {},

pubstate = {published},

tppubtype = {article}

}

@article{Supakatisant2021344,

title = {In-line prediction of secondary drying time from measured ice nucleation temperature during lyophilization process},

author = {Tharavich Supakatisant and Narueporn Sutanthavibul and Oran Kittithreerapronchai},

url = {https://www.scopus.com/inward/record.uri?eid=2-s2.0-85123539153&partnerID=40&md5=d602e3e416c96bb5fa38f6847800df62},

year  = {2021},

date = {2021-01-01},

journal = {Thai Journal of Pharmaceutical Sciences},

volume = {45},

number = {5},

pages = {344 – 350},

note = {Cited by: 0},

keywords = {},

pubstate = {published},

tppubtype = {article}

}

@article{Chatchawan20174338,

title = {Improving of an automated storage and retrieval system in a construction material retailer},

author = {Narumon Chatchawan and Oran Kittithreerapronchai},

url = {https://www.scopus.com/inward/record.uri?eid=2-s2.0-85030088020&doi=10.3923%2fjeasci.2017.4338.4343&partnerID=40&md5=e52087111bc5ca078ba231284b51e7eb},

doi = {10.3923/jeasci.2017.4338.4343},

year  = {2017},

date = {2017-01-01},

journal = {Journal of Engineering and Applied Sciences},

volume = {12},

number = {17},

pages = {4338 – 4343},

note = {Cited by: 0},

keywords = {},

pubstate = {published},

tppubtype = {article}

}

@article{Promban20175609,

title = {Robust optimization for coal transportation planning},

author = {Marnwika Promban and Oran Kittithreerapronchai},

url = {https://www.scopus.com/inward/record.uri?eid=2-s2.0-85038235849&doi=10.3923%2fjeasci.2017.5609.5616&partnerID=40&md5=e8207f238c92a8424f6a61ab2d778325},

doi = {10.3923/jeasci.2017.5609.5616},

year  = {2017},

date = {2017-01-01},

journal = {Journal of Engineering and Applied Sciences},

volume = {12},

number = {Specialissue1},

pages = {5609 – 5616},

note = {Cited by: 1},

keywords = {},

pubstate = {published},

tppubtype = {article}

}

@article{Jirutitijaroen20131,

title = {An optimization model for natural gas supply portfolios of a power generation company},

author = {Panida Jirutitijaroen and Sujin Kim and Oran Kittithreerapronchai and José Prina},

url = {https://www.scopus.com/inward/record.uri?eid=2-s2.0-84874722636&doi=10.1016%2fj.apenergy.2013.02.020&partnerID=40&md5=5761790dcc00b3a010bafda329e7f801},

doi = {10.1016/j.apenergy.2013.02.020},

year  = {2013},

date = {2013-01-01},

journal = {Applied Energy},

volume = {107},

pages = {1 – 9},

note = {Cited by: 24},

keywords = {},

pubstate = {published},

tppubtype = {article}

}