@conference{Chanbunkaew2018281,

title = {Forecasting of incoming calls in a commercial bank service call center},

author = {Sirithep Chanbunkaew and Wipawee Tharmmaphornphilas},

url = {https://www.scopus.com/inward/record.uri?eid=2-s2.0-85049850828&doi=10.1145%2f3177457.3177498&partnerID=40&md5=5e61f5009438b4327d15f772fbbdbed8},

doi = {10.1145/3177457.3177498},

year  = {2018},

date = {2018-01-01},

journal = {ACM International Conference Proceeding Series},

pages = {281 – 284},

note = {Cited by: 1},

keywords = {},

pubstate = {published},

tppubtype = {conference}

}

@conference{Iamsumang201785,

title = {A mathematical model for double layer precast production scheduling},

author = {Nuntiya Iamsumang and Wipawee Tharmmaphornphilas},

url = {https://www.scopus.com/inward/record.uri?eid=2-s2.0-85045278169&doi=10.1109%2fIEEM.2017.8289856&partnerID=40&md5=e72e5eed37012913ce25f87f6ad5b402},

doi = {10.1109/IEEM.2017.8289856},

year  = {2017},

date = {2017-01-01},

journal = {IEEE International Conference on Industrial Engineering and Engineering Management},

volume = {2017-December},

pages = {85 – 89},

note = {Cited by: 0},

keywords = {},

pubstate = {published},

tppubtype = {conference}

}

@conference{Um-In201780,

title = {Agent scheduling of call center using decomposition technique},

author = {Netnawee Um-In and Wipawee Tharmmaphornphilas},

url = {https://www.scopus.com/inward/record.uri?eid=2-s2.0-85045282402&doi=10.1109%2fIEEM.2017.8289855&partnerID=40&md5=c1a36f5d4a15037ddfe69433e1b784bf},

doi = {10.1109/IEEM.2017.8289855},

year  = {2017},

date = {2017-01-01},

journal = {IEEE International Conference on Industrial Engineering and Engineering Management},

volume = {2017-December},

pages = {80 – 84},

note = {Cited by: 6},

keywords = {},

pubstate = {published},

tppubtype = {conference}

}

@conference{Jiamsanguanwong2017435,

title = {Gender Differences in Affective Response from Warning Pictorials on Cigarette Label},

author = {Arisara Jiamsanguanwong and Pat-Arin Chanduen and Wipawee Tharmmaphornphilas},

editor = {Fong S. and Fiaidhi J.},

url = {https://www.scopus.com/inward/record.uri?eid=2-s2.0-85029348034&doi=10.1016%2fj.procs.2017.06.045&partnerID=40&md5=f17c7eca37eb21678de59f57067dd4b3},

doi = {10.1016/j.procs.2017.06.045},

issn = {18770509},

year  = {2017},

date = {2017-01-01},

journal = {Procedia Computer Science},

volume = {111},

pages = {435 – 440},

publisher = {Elsevier B.V.},

abstract = {Consideration of designing an emotional warning pictorial on cigarette labels which will be used in public place, the effect from gender differences should be concerned. The aim of this study was to examine gender differences in emotional response from warning pictorials on cigarette labels. Sixty engineering students participated in this study. Half of them are males. Neutral affect manipulation using IAPS was conducted prior the experiments. Participants were asked to rate their emotional responses from sixty warning pictorials (positive, neutral, negative). Results revealed that both male and female participants could perceive target emotional affective warning pictorials, although there were some differences. Male participants perceived greater arousal than female participants which contradicts to previous study. Implications for affective warning pictorial design concerning gender difference.},

note = {Cited by: 0; All Open Access, Gold Open Access},

keywords = {},

pubstate = {published},

tppubtype = {conference}

}

@conference{Panaviwat2014,

title = {Designing an appointment system for an outpatient department},

author = {Chalita Panaviwat and Haruetai Lohasiriwat and Wipawee Tharmmaphornphilas},

url = {https://www.scopus.com/inward/record.uri?eid=2-s2.0-84906545866&doi=10.1088%2f1757-899X%2f58%2f1%2f012010&partnerID=40&md5=f16f3dd042c9ed9c76a2bec5c38f3c9f},

doi = {10.1088/1757-899X/58/1/012010},

year  = {2014},

date = {2014-01-01},

journal = {IOP Conference Series: Materials Science and Engineering},

volume = {58},

number = {1},

note = {Cited by: 3; All Open Access, Gold Open Access},

keywords = {},

pubstate = {published},

tppubtype = {conference}

}