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17.2 14.7 27.2 14.7v7.3zm22.9-135c-23.3 0-32.2-15.7-32.2-32.2V167c0-12.2 8.8-30.4 34-30.4s30.4 17.9 30.4 17.9l-10.7 7.2s-5.5-12.5-19.7-12.5c-7.9 0-19.7 7.3-19.7 19.7v26.8c0 13.4 6.6 23.3 17.9 23.3 14.1 0 21.5-10.9 21.5-26.8h-17.9v-10.7h30.4c0 20.5 4.7 49.9-34 49.9zm-116.5 44.7c-9.4 0-13.6-.3-20-.8v-69.7c6.4-.6 15-.6 22.5-.6 23.3 0 37.2 12.2 37.2 34.5 0 21.9-15 36.6-39.7 36.6z\"><\/path><\/svg>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-9396753 e-con-full e-flex elementor-invisible e-con e-parent\" data-id=\"9396753\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-82bd76a elementor-widget elementor-widget-text-editor\" data-id=\"82bd76a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.22.0 - 26-06-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<h4><strong><span class=\"ant-typography StyledText css-15ni9ka\">Overview <\/span><\/strong><\/h4>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-39c869e elementor-widget elementor-widget-text-editor\" data-id=\"39c869e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span class=\"ant-typography StyledText css-15ni9ka\">Dr.Arisara Jiamsanguanwong is an Associate Professor at the Department of Industrial Engineering, Chulalongkorn University. Her research focuses on human-system integration, usability design and evaluation, and cost of interaction in the field of human factors and ergonomics. <\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-e90f508 e-flex e-con-boxed e-con e-parent\" data-id=\"e90f508\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-921b7f0 e-con-full e-flex elementor-invisible e-con e-parent\" data-id=\"921b7f0\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1bbfa79 elementor-widget elementor-widget-text-editor\" data-id=\"1bbfa79\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h4><strong><span class=\"ant-typography StyledText css-15ni9ka\">Education<\/span><\/strong><\/h4>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e26a24 elementor-widget elementor-widget-text-editor\" data-id=\"3e26a24\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span class=\"ant-typography StyledText css-15ni9ka\">D.Eng. Industrial Engineering and Management<br \/><\/span>Tokyo Institute of Technology, Japan, 2014<\/p><p><span class=\"ant-typography StyledText css-15ni9ka\">M.Eng. Industrial Engineering and Management<br \/><\/span>Tokyo Institute of Technology, Japan, 2012<\/p><p>B.Eng. (Honor) Industrial Engineering<br \/>Chulalongkorn University, Bangkok, Thailand, 2010<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-b43563c e-flex e-con-boxed e-con e-parent\" data-id=\"b43563c\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2484244 e-con-full e-flex elementor-invisible e-con e-parent\" data-id=\"2484244\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-85ced04 elementor-widget elementor-widget-text-editor\" data-id=\"85ced04\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h4><strong><span class=\"ant-typography StyledText css-15ni9ka\">Expertise<\/span><\/strong><\/h4>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a7004c8 elementor-widget elementor-widget-text-editor\" data-id=\"a7004c8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span class=\"ant-typography StyledText css-1oc51h5\">Human Factors &amp; Safety Engineering<\/span><\/p><p><span class=\"ant-typography StyledText css-1oc51h5\">Information Technology Management<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-dd10e04 e-flex e-con-boxed e-con e-parent\" data-id=\"dd10e04\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-f3bff30 e-con-full e-flex elementor-invisible e-con e-parent\" data-id=\"f3bff30\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-70ddead elementor-widget elementor-widget-text-editor\" data-id=\"70ddead\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h4><strong><span class=\"ant-typography StyledText css-15ni9ka\">Publications<br \/><\/span><\/strong><\/h4><p><div class=\"teachpress_pub_list\"><form name=\"tppublistform\" method=\"get\"><a name=\"tppubs\" id=\"tppubs\"><\/a><\/form><div class=\"tablenav\"><div class=\"tablenav-pages\"><span class=\"displaying-num\">24 entries<\/span> <a class=\"page-numbers button disabled\">&laquo;<\/a> <a class=\"page-numbers button disabled\">&lsaquo;<\/a> 1 of 3 <a href=\"https:\/\/ienext.eng.chula.ac.th\/?page_id=5423&amp;limit=2&amp;tgid=&amp;yr=&amp;type=&amp;usr=&amp;auth=&amp;tsr=#tppubs\" title=\"next page\" class=\"page-numbers button\">&rsaquo;<\/a> <a href=\"https:\/\/ienext.eng.chula.ac.th\/?page_id=5423&amp;limit=3&amp;tgid=&amp;yr=&amp;type=&amp;usr=&amp;auth=&amp;tsr=#tppubs\" title=\"last page\" class=\"page-numbers button\">&raquo;<\/a> <\/div><\/div><div class=\"teachpress_publication_list\"><h3 class=\"tp_h3\" id=\"tp_h3_2025\">2025<\/h3><div class=\"tp_publication tp_publication_article\"><div class=\"tp_pub_info\"><p class=\"tp_pub_author\">Polpipat Rachamanee, Arisara Jiamsanguanwong<\/p><p class=\"tp_pub_title\"><a class=\"tp_title_link\" onclick=\"teachpress_pub_showhide('640','tp_links')\" style=\"cursor:pointer;\">Developing Prototype of Piping Design Knowledge Management Systems in the Oil and Gas Industry<\/a> <span class=\"tp_pub_type tp_  article\">Journal Article<\/span> <\/p><p class=\"tp_pub_additional\"><span class=\"tp_pub_additional_in\">In: <\/span><span class=\"tp_pub_additional_journal\">Engineering Journal, <\/span><span class=\"tp_pub_additional_volume\">vol. 29, <\/span><span class=\"tp_pub_additional_number\">no. 8, <\/span><span class=\"tp_pub_additional_pages\">pp. 125 \u2013 134, <\/span><span class=\"tp_pub_additional_year\">2025<\/span><span class=\"tp_pub_additional_note\">, (Cited by: 0)<\/span>.<\/p><p class=\"tp_pub_menu\"><span class=\"tp_resource_link\"><a id=\"tp_links_sh_640\" class=\"tp_show\" onclick=\"teachpress_pub_showhide('640','tp_links')\" title=\"Show links and resources\" style=\"cursor:pointer;\">Links<\/a><\/span> | <span class=\"tp_bibtex_link\"><a id=\"tp_bibtex_sh_640\" class=\"tp_show\" onclick=\"teachpress_pub_showhide('640','tp_bibtex')\" title=\"Show BibTeX entry\" style=\"cursor:pointer;\">BibTeX<\/a><\/span><\/p><div class=\"tp_bibtex\" id=\"tp_bibtex_640\" style=\"display:none;\"><div class=\"tp_bibtex_entry\"><pre>@article{Rachamanee2025125,<br \/>\r\ntitle = {Developing Prototype of Piping Design Knowledge Management Systems in the Oil and Gas Industry},<br \/>\r\nauthor = {Polpipat Rachamanee and Arisara Jiamsanguanwong},<br \/>\r\nurl = {https:\/\/www.scopus.com\/inward\/record.uri?eid=2-s2.0-105016473058&doi=10.4186%2fej.2025.29.8.125&partnerID=40&md5=a72f23816427fdf77d3df6d232cb7179},<br \/>\r\ndoi = {10.4186\/ej.2025.29.8.125},<br \/>\r\nyear  = {2025},<br \/>\r\ndate = {2025-01-01},<br \/>\r\njournal = {Engineering Journal},<br \/>\r\nvolume = {29},<br \/>\r\nnumber = {8},<br \/>\r\npages = {125 \u2013 134},<br \/>\r\nnote = {Cited by: 0},<br \/>\r\nkeywords = {},<br \/>\r\npubstate = {published},<br \/>\r\ntppubtype = {article}<br \/>\r\n}<br \/>\r\n<\/pre><\/div><p class=\"tp_close_menu\"><a class=\"tp_close\" onclick=\"teachpress_pub_showhide('640','tp_bibtex')\">Close<\/a><\/p><\/div><div class=\"tp_links\" id=\"tp_links_640\" style=\"display:none;\"><div class=\"tp_links_entry\"><ul class=\"tp_pub_list\"><li><i class=\"fas fa-globe\"><\/i><a class=\"tp_pub_list\" href=\"https:\/\/www.scopus.com\/inward\/record.uri?eid=2-s2.0-105016473058&amp;doi=10.4186%2fej.2025.29.8.125&amp;partnerID=40&amp;md5=a72f23816427fdf77d3df6d232cb7179\" title=\"https:\/\/www.scopus.com\/inward\/record.uri?eid=2-s2.0-105016473058&amp;doi=10.4186[...]\" target=\"_blank\">https:\/\/www.scopus.com\/inward\/record.uri?eid=2-s2.0-105016473058&amp;doi=10.4186[&#8230;]<\/a><\/li><li><i class=\"ai ai-doi\"><\/i><a class=\"tp_pub_list\" href=\"https:\/\/dx.doi.org\/10.4186\/ej.2025.29.8.125\" title=\"Follow DOI:10.4186\/ej.2025.29.8.125\" target=\"_blank\">doi:10.4186\/ej.2025.29.8.125<\/a><\/li><\/ul><\/div><p class=\"tp_close_menu\"><a class=\"tp_close\" onclick=\"teachpress_pub_showhide('640','tp_links')\">Close<\/a><\/p><\/div><\/div><\/div><div class=\"tp_publication tp_publication_article\"><div class=\"tp_pub_info\"><p class=\"tp_pub_author\">Yada Sriviboon, Arisara Jiamsanguanwong, Ornthicha Suphattanaporn<\/p><p class=\"tp_pub_title\"><a class=\"tp_title_link\" onclick=\"teachpress_pub_showhide('641','tp_links')\" style=\"cursor:pointer;\">Preliminary Survey on Trust Levels in AI-Clinical Decision Support Systems Among Medical Professionals<\/a> <span class=\"tp_pub_type tp_  article\">Journal Article<\/span> <\/p><p class=\"tp_pub_additional\"><span class=\"tp_pub_additional_in\">In: <\/span><span class=\"tp_pub_additional_journal\">Applied Human Factors and Ergonomics International, <\/span><span class=\"tp_pub_additional_volume\">vol. 163, <\/span><span class=\"tp_pub_additional_pages\">pp. 268 \u2013 276, <\/span><span class=\"tp_pub_additional_year\">2025<\/span><span class=\"tp_pub_additional_note\">, (Cited by: 0)<\/span>.<\/p><p class=\"tp_pub_menu\"><span class=\"tp_resource_link\"><a id=\"tp_links_sh_641\" class=\"tp_show\" onclick=\"teachpress_pub_showhide('641','tp_links')\" title=\"Show links and resources\" style=\"cursor:pointer;\">Links<\/a><\/span> | <span class=\"tp_bibtex_link\"><a id=\"tp_bibtex_sh_641\" class=\"tp_show\" onclick=\"teachpress_pub_showhide('641','tp_bibtex')\" title=\"Show BibTeX entry\" style=\"cursor:pointer;\">BibTeX<\/a><\/span><\/p><div class=\"tp_bibtex\" id=\"tp_bibtex_641\" style=\"display:none;\"><div class=\"tp_bibtex_entry\"><pre>@article{Sriviboon2025268,<br \/>\r\ntitle = {Preliminary Survey on Trust Levels in AI-Clinical Decision Support Systems Among Medical Professionals},<br \/>\r\nauthor = {Yada Sriviboon and Arisara Jiamsanguanwong and Ornthicha Suphattanaporn},<br \/>\r\nurl = {https:\/\/www.scopus.com\/inward\/record.uri?eid=2-s2.0-105031062876&doi=10.54941%2fahfe1006213&partnerID=40&md5=9426ec994f504abe18033528912c8676},<br \/>\r\ndoi = {10.54941\/ahfe1006213},<br \/>\r\nyear  = {2025},<br \/>\r\ndate = {2025-01-01},<br \/>\r\njournal = {Applied Human Factors and Ergonomics International},<br \/>\r\nvolume = {163},<br \/>\r\npages = {268 \u2013 276},<br \/>\r\nnote = {Cited by: 0},<br \/>\r\nkeywords = {},<br \/>\r\npubstate = {published},<br \/>\r\ntppubtype = {article}<br \/>\r\n}<br \/>\r\n<\/pre><\/div><p class=\"tp_close_menu\"><a class=\"tp_close\" onclick=\"teachpress_pub_showhide('641','tp_bibtex')\">Close<\/a><\/p><\/div><div class=\"tp_links\" id=\"tp_links_641\" style=\"display:none;\"><div class=\"tp_links_entry\"><ul class=\"tp_pub_list\"><li><i class=\"fas fa-globe\"><\/i><a class=\"tp_pub_list\" href=\"https:\/\/www.scopus.com\/inward\/record.uri?eid=2-s2.0-105031062876&amp;doi=10.54941%2fahfe1006213&amp;partnerID=40&amp;md5=9426ec994f504abe18033528912c8676\" title=\"https:\/\/www.scopus.com\/inward\/record.uri?eid=2-s2.0-105031062876&amp;doi=10.5494[...]\" target=\"_blank\">https:\/\/www.scopus.com\/inward\/record.uri?eid=2-s2.0-105031062876&amp;doi=10.5494[&#8230;]<\/a><\/li><li><i class=\"ai ai-doi\"><\/i><a class=\"tp_pub_list\" href=\"https:\/\/dx.doi.org\/10.54941\/ahfe1006213\" title=\"Follow DOI:10.54941\/ahfe1006213\" target=\"_blank\">doi:10.54941\/ahfe1006213<\/a><\/li><\/ul><\/div><p class=\"tp_close_menu\"><a class=\"tp_close\" onclick=\"teachpress_pub_showhide('641','tp_links')\">Close<\/a><\/p><\/div><\/div><\/div><div class=\"tp_publication tp_publication_article\"><div class=\"tp_pub_info\"><p class=\"tp_pub_author\">Pattaraorn Yu, Arisara Jiamsanguanwong, Gim Song Soh<\/p><p class=\"tp_pub_title\"><a class=\"tp_title_link\" onclick=\"teachpress_pub_showhide('643','tp_links')\" style=\"cursor:pointer;\">Toward Intuitive Interaction: A Cognitive Workflow Analysis of Human-Robot Interaction in Extended Reality Interfaces<\/a> <span class=\"tp_pub_type tp_  article\">Journal Article<\/span> <\/p><p class=\"tp_pub_additional\"><span class=\"tp_pub_additional_in\">In: <\/span><span class=\"tp_pub_additional_journal\">Applied Human Factors and Ergonomics International, <\/span><span class=\"tp_pub_additional_volume\">vol. 195, <\/span><span class=\"tp_pub_additional_pages\">pp. 462 \u2013 473, <\/span><span class=\"tp_pub_additional_year\">2025<\/span><span class=\"tp_pub_additional_note\">, (Cited by: 0)<\/span>.<\/p><p class=\"tp_pub_menu\"><span class=\"tp_resource_link\"><a id=\"tp_links_sh_643\" class=\"tp_show\" onclick=\"teachpress_pub_showhide('643','tp_links')\" title=\"Show links and resources\" style=\"cursor:pointer;\">Links<\/a><\/span> | <span class=\"tp_bibtex_link\"><a id=\"tp_bibtex_sh_643\" class=\"tp_show\" onclick=\"teachpress_pub_showhide('643','tp_bibtex')\" title=\"Show BibTeX entry\" style=\"cursor:pointer;\">BibTeX<\/a><\/span><\/p><div class=\"tp_bibtex\" id=\"tp_bibtex_643\" style=\"display:none;\"><div class=\"tp_bibtex_entry\"><pre>@article{Yu2025462,<br \/>\r\ntitle = {Toward Intuitive Interaction: A Cognitive Workflow Analysis of Human-Robot Interaction in Extended Reality Interfaces},<br \/>\r\nauthor = {Pattaraorn Yu and Arisara Jiamsanguanwong and Gim Song Soh},<br \/>\r\nurl = {https:\/\/www.scopus.com\/inward\/record.uri?eid=2-s2.0-105031235345&doi=10.54941%2fahfe1006263&partnerID=40&md5=09b80334ba20ca11ea81eef2df19be64},<br \/>\r\ndoi = {10.54941\/ahfe1006263},<br \/>\r\nyear  = {2025},<br \/>\r\ndate = {2025-01-01},<br \/>\r\njournal = {Applied Human Factors and Ergonomics International},<br \/>\r\nvolume = {195},<br \/>\r\npages = {462 \u2013 473},<br \/>\r\nnote = {Cited by: 0},<br \/>\r\nkeywords = {},<br \/>\r\npubstate = {published},<br \/>\r\ntppubtype = {article}<br \/>\r\n}<br \/>\r\n<\/pre><\/div><p class=\"tp_close_menu\"><a class=\"tp_close\" onclick=\"teachpress_pub_showhide('643','tp_bibtex')\">Close<\/a><\/p><\/div><div class=\"tp_links\" id=\"tp_links_643\" style=\"display:none;\"><div class=\"tp_links_entry\"><ul class=\"tp_pub_list\"><li><i class=\"fas fa-globe\"><\/i><a class=\"tp_pub_list\" href=\"https:\/\/www.scopus.com\/inward\/record.uri?eid=2-s2.0-105031235345&amp;doi=10.54941%2fahfe1006263&amp;partnerID=40&amp;md5=09b80334ba20ca11ea81eef2df19be64\" title=\"https:\/\/www.scopus.com\/inward\/record.uri?eid=2-s2.0-105031235345&amp;doi=10.5494[...]\" target=\"_blank\">https:\/\/www.scopus.com\/inward\/record.uri?eid=2-s2.0-105031235345&amp;doi=10.5494[&#8230;]<\/a><\/li><li><i class=\"ai ai-doi\"><\/i><a class=\"tp_pub_list\" href=\"https:\/\/dx.doi.org\/10.54941\/ahfe1006263\" title=\"Follow DOI:10.54941\/ahfe1006263\" target=\"_blank\">doi:10.54941\/ahfe1006263<\/a><\/li><\/ul><\/div><p class=\"tp_close_menu\"><a class=\"tp_close\" onclick=\"teachpress_pub_showhide('643','tp_links')\">Close<\/a><\/p><\/div><\/div><\/div><div class=\"tp_publication tp_publication_article\"><div class=\"tp_pub_info\"><p class=\"tp_pub_author\">Yada Sriviboon, Arisara Jiamsanguanwong, Parames Chutima, Oran Kittithreerapronchai<\/p><p class=\"tp_pub_title\"><a class=\"tp_title_link\" onclick=\"teachpress_pub_showhide('630','tp_links')\" style=\"cursor:pointer;\">A gamification training system designed according to a mental model structure: A case study of universal robots<\/a> <span class=\"tp_pub_type tp_  article\">Journal Article<\/span> <\/p><p class=\"tp_pub_additional\"><span class=\"tp_pub_additional_in\">In: <\/span><span class=\"tp_pub_additional_journal\">Scientific Reports, <\/span><span class=\"tp_pub_additional_volume\">vol. 15, <\/span><span class=\"tp_pub_additional_number\">no. 1, <\/span><span class=\"tp_pub_additional_year\">2025<\/span><span class=\"tp_pub_additional_note\">, (Cited by: 0; All Open Access, Gold Open Access, Green Open Access)<\/span>.<\/p><p class=\"tp_pub_menu\"><span class=\"tp_resource_link\"><a id=\"tp_links_sh_630\" class=\"tp_show\" onclick=\"teachpress_pub_showhide('630','tp_links')\" title=\"Show links and resources\" style=\"cursor:pointer;\">Links<\/a><\/span> | <span class=\"tp_bibtex_link\"><a id=\"tp_bibtex_sh_630\" class=\"tp_show\" onclick=\"teachpress_pub_showhide('630','tp_bibtex')\" title=\"Show BibTeX entry\" style=\"cursor:pointer;\">BibTeX<\/a><\/span><\/p><div class=\"tp_bibtex\" id=\"tp_bibtex_630\" style=\"display:none;\"><div class=\"tp_bibtex_entry\"><pre>@article{Sriviboon2025,<br \/>\r\ntitle = {A gamification training system designed according to a mental model structure: A case study of universal robots},<br \/>\r\nauthor = {Yada Sriviboon and Arisara Jiamsanguanwong and Parames Chutima and Oran Kittithreerapronchai},<br \/>\r\nurl = {https:\/\/www.scopus.com\/inward\/record.uri?eid=2-s2.0-105022936760&doi=10.1038%2fs41598-025-27670-x&partnerID=40&md5=f9365896439f79e1bac5b3fb328bf14e},<br \/>\r\ndoi = {10.1038\/s41598-025-27670-x},<br \/>\r\nyear  = {2025},<br \/>\r\ndate = {2025-01-01},<br \/>\r\njournal = {Scientific Reports},<br \/>\r\nvolume = {15},<br \/>\r\nnumber = {1},<br \/>\r\nnote = {Cited by: 0; All Open Access, Gold Open Access, Green Open Access},<br \/>\r\nkeywords = {},<br \/>\r\npubstate = {published},<br \/>\r\ntppubtype = {article}<br \/>\r\n}<br \/>\r\n<\/pre><\/div><p class=\"tp_close_menu\"><a class=\"tp_close\" onclick=\"teachpress_pub_showhide('630','tp_bibtex')\">Close<\/a><\/p><\/div><div class=\"tp_links\" id=\"tp_links_630\" style=\"display:none;\"><div class=\"tp_links_entry\"><ul class=\"tp_pub_list\"><li><i class=\"fas fa-globe\"><\/i><a class=\"tp_pub_list\" href=\"https:\/\/www.scopus.com\/inward\/record.uri?eid=2-s2.0-105022936760&amp;doi=10.1038%2fs41598-025-27670-x&amp;partnerID=40&amp;md5=f9365896439f79e1bac5b3fb328bf14e\" title=\"https:\/\/www.scopus.com\/inward\/record.uri?eid=2-s2.0-105022936760&amp;doi=10.1038[...]\" target=\"_blank\">https:\/\/www.scopus.com\/inward\/record.uri?eid=2-s2.0-105022936760&amp;doi=10.1038[&#8230;]<\/a><\/li><li><i class=\"ai ai-doi\"><\/i><a class=\"tp_pub_list\" href=\"https:\/\/dx.doi.org\/10.1038\/s41598-025-27670-x\" title=\"Follow DOI:10.1038\/s41598-025-27670-x\" target=\"_blank\">doi:10.1038\/s41598-025-27670-x<\/a><\/li><\/ul><\/div><p class=\"tp_close_menu\"><a class=\"tp_close\" onclick=\"teachpress_pub_showhide('630','tp_links')\">Close<\/a><\/p><\/div><\/div><\/div><div class=\"tp_publication tp_publication_article\"><div class=\"tp_pub_info\"><p class=\"tp_pub_author\">Arisara Jiamsanguanwong, Romanee Luo, Ratchapoom Kaingam, Oran Kittithreerapronchai, Waratta Authayarat<\/p><p class=\"tp_pub_title\"><a class=\"tp_title_link\" onclick=\"teachpress_pub_showhide('644','tp_links')\" style=\"cursor:pointer;\">Redesigning Telemedicine for Traditional Chinese Medicine: Service Design Approach to Digital Transformation<\/a> <span class=\"tp_pub_type tp_  article\">Journal Article<\/span> <\/p><p class=\"tp_pub_additional\"><span class=\"tp_pub_additional_in\">In: <\/span><span class=\"tp_pub_additional_journal\">JMIR Human Factors, <\/span><span class=\"tp_pub_additional_volume\">vol. 12, <\/span><span class=\"tp_pub_additional_year\">2025<\/span><span class=\"tp_pub_additional_note\">, (Cited by: 0; All Open Access, Gold Open Access, Green Open Access)<\/span>.<\/p><p class=\"tp_pub_menu\"><span class=\"tp_resource_link\"><a id=\"tp_links_sh_644\" class=\"tp_show\" onclick=\"teachpress_pub_showhide('644','tp_links')\" title=\"Show links and resources\" style=\"cursor:pointer;\">Links<\/a><\/span> | <span class=\"tp_bibtex_link\"><a id=\"tp_bibtex_sh_644\" class=\"tp_show\" onclick=\"teachpress_pub_showhide('644','tp_bibtex')\" title=\"Show BibTeX entry\" style=\"cursor:pointer;\">BibTeX<\/a><\/span><\/p><div class=\"tp_bibtex\" id=\"tp_bibtex_644\" style=\"display:none;\"><div class=\"tp_bibtex_entry\"><pre>@article{Jiamsanguanwong2025,<br \/>\r\ntitle = {Redesigning Telemedicine for Traditional Chinese Medicine: Service Design Approach to Digital Transformation},<br \/>\r\nauthor = {Arisara Jiamsanguanwong and Romanee Luo and Ratchapoom Kaingam and Oran Kittithreerapronchai and Waratta Authayarat},<br \/>\r\nurl = {https:\/\/www.scopus.com\/inward\/record.uri?eid=2-s2.0-105025999978&doi=10.2196%2f76752&partnerID=40&md5=81b680f4bf9c99659ef37f40cce4c729},<br \/>\r\ndoi = {10.2196\/76752},<br \/>\r\nyear  = {2025},<br \/>\r\ndate = {2025-01-01},<br \/>\r\njournal = {JMIR Human Factors},<br \/>\r\nvolume = {12},<br \/>\r\nnote = {Cited by: 0; All Open Access, Gold Open Access, Green Open Access},<br \/>\r\nkeywords = {},<br \/>\r\npubstate = {published},<br \/>\r\ntppubtype = {article}<br \/>\r\n}<br \/>\r\n<\/pre><\/div><p class=\"tp_close_menu\"><a class=\"tp_close\" onclick=\"teachpress_pub_showhide('644','tp_bibtex')\">Close<\/a><\/p><\/div><div class=\"tp_links\" id=\"tp_links_644\" style=\"display:none;\"><div class=\"tp_links_entry\"><ul class=\"tp_pub_list\"><li><i class=\"fas fa-globe\"><\/i><a class=\"tp_pub_list\" href=\"https:\/\/www.scopus.com\/inward\/record.uri?eid=2-s2.0-105025999978&amp;doi=10.2196%2f76752&amp;partnerID=40&amp;md5=81b680f4bf9c99659ef37f40cce4c729\" title=\"https:\/\/www.scopus.com\/inward\/record.uri?eid=2-s2.0-105025999978&amp;doi=10.2196[...]\" target=\"_blank\">https:\/\/www.scopus.com\/inward\/record.uri?eid=2-s2.0-105025999978&amp;doi=10.2196[&#8230;]<\/a><\/li><li><i class=\"ai ai-doi\"><\/i><a class=\"tp_pub_list\" href=\"https:\/\/dx.doi.org\/10.2196\/76752\" title=\"Follow DOI:10.2196\/76752\" target=\"_blank\">doi:10.2196\/76752<\/a><\/li><\/ul><\/div><p class=\"tp_close_menu\"><a class=\"tp_close\" onclick=\"teachpress_pub_showhide('644','tp_links')\">Close<\/a><\/p><\/div><\/div><\/div><h3 class=\"tp_h3\" id=\"tp_h3_2024\">2024<\/h3><div class=\"tp_publication tp_publication_article\"><div class=\"tp_pub_info\"><p class=\"tp_pub_author\">Nattaporn Phongphaew, Arisara Jiamsanguanwong<\/p><p class=\"tp_pub_title\"><a class=\"tp_title_link\" onclick=\"teachpress_pub_showhide('133','tp_links')\" style=\"cursor:pointer;\">Text-based information design for in-vehicle displays: A systematic review<\/a> <span class=\"tp_pub_type tp_  article\">Journal Article<\/span> <\/p><p class=\"tp_pub_additional\"><span class=\"tp_pub_additional_in\">In: <\/span><span class=\"tp_pub_additional_journal\">Transportation Research Part F: Traffic Psychology and Behaviour, <\/span><span class=\"tp_pub_additional_volume\">vol. 103, <\/span><span class=\"tp_pub_additional_pages\">pp. 442 \u2013 459, <\/span><span class=\"tp_pub_additional_year\">2024<\/span><span class=\"tp_pub_additional_note\">, (Cited by: 6)<\/span>.<\/p><p class=\"tp_pub_menu\"><span class=\"tp_abstract_link\"><a id=\"tp_abstract_sh_133\" class=\"tp_show\" onclick=\"teachpress_pub_showhide('133','tp_abstract')\" title=\"Show abstract\" style=\"cursor:pointer;\">Abstract<\/a><\/span> | <span class=\"tp_resource_link\"><a id=\"tp_links_sh_133\" class=\"tp_show\" onclick=\"teachpress_pub_showhide('133','tp_links')\" title=\"Show links and resources\" style=\"cursor:pointer;\">Links<\/a><\/span> | <span class=\"tp_bibtex_link\"><a id=\"tp_bibtex_sh_133\" class=\"tp_show\" onclick=\"teachpress_pub_showhide('133','tp_bibtex')\" title=\"Show BibTeX entry\" style=\"cursor:pointer;\">BibTeX<\/a><\/span><\/p><div class=\"tp_bibtex\" id=\"tp_bibtex_133\" style=\"display:none;\"><div class=\"tp_bibtex_entry\"><pre>@article{Phongphaew2024442,<br \/>\r\ntitle = {Text-based information design for in-vehicle displays: A systematic review},<br \/>\r\nauthor = {Nattaporn Phongphaew and Arisara Jiamsanguanwong},<br \/>\r\nurl = {https:\/\/www.scopus.com\/inward\/record.uri?eid=2-s2.0-85192170808&doi=10.1016%2fj.trf.2024.04.025&partnerID=40&md5=a48c059cb537fd72a54622d00f675822},<br \/>\r\ndoi = {10.1016\/j.trf.2024.04.025},<br \/>\r\nyear  = {2024},<br \/>\r\ndate = {2024-01-01},<br \/>\r\njournal = {Transportation Research Part F: Traffic Psychology and Behaviour},<br \/>\r\nvolume = {103},<br \/>\r\npages = {442 \u2013 459},<br \/>\r\npublisher = {Elsevier Ltd},<br \/>\r\nabstract = {Reading short texts at a brief glance behaviour has been increasing, especially in the in-vehicle interface of the multitask context of driving. This behaviour led to a change in the approach of preparing and designing in-car information. Consequently, understanding the current status of existing design principles is necessary for designers to find the appropriate solution for text presentation on the in-vehicle display under driving conditions. Thus, the present study conducts a systematic review of text-based information design for in-vehicle displays. A total of 1,495 studies (1980\u20132022) were screened, and 360 emerged for full-text review; 27 studies met the inclusion criteria, including journal articles concerning the design of text-based information for in-vehicle displays involving text design and the effect on safe driving or reducing workload and distraction. The results were summarised in three themes of literature: existing design guidelines, design factors, and evaluation methodology. The existing guidelines and recommendations focus on the physical presence of text (modality, location, colour, typeface, font size), with few recommendations on the linguistic presence of the text (message style and message length). The discussion and future work section enables further work on developing usable and safe informational text displays on the in-vehicle interface and other short glance reading engagements. \u00a9 2024 Elsevier Ltd},<br \/>\r\nnote = {Cited by: 6},<br \/>\r\nkeywords = {},<br \/>\r\npubstate = {published},<br \/>\r\ntppubtype = {article}<br \/>\r\n}<br \/>\r\n<\/pre><\/div><p class=\"tp_close_menu\"><a class=\"tp_close\" onclick=\"teachpress_pub_showhide('133','tp_bibtex')\">Close<\/a><\/p><\/div><div class=\"tp_abstract\" id=\"tp_abstract_133\" style=\"display:none;\"><div class=\"tp_abstract_entry\">Reading short texts at a brief glance behaviour has been increasing, especially in the in-vehicle interface of the multitask context of driving. This behaviour led to a change in the approach of preparing and designing in-car information. Consequently, understanding the current status of existing design principles is necessary for designers to find the appropriate solution for text presentation on the in-vehicle display under driving conditions. Thus, the present study conducts a systematic review of text-based information design for in-vehicle displays. A total of 1,495 studies (1980\u20132022) were screened, and 360 emerged for full-text review; 27 studies met the inclusion criteria, including journal articles concerning the design of text-based information for in-vehicle displays involving text design and the effect on safe driving or reducing workload and distraction. The results were summarised in three themes of literature: existing design guidelines, design factors, and evaluation methodology. The existing guidelines and recommendations focus on the physical presence of text (modality, location, colour, typeface, font size), with few recommendations on the linguistic presence of the text (message style and message length). The discussion and future work section enables further work on developing usable and safe informational text displays on the in-vehicle interface and other short glance reading engagements. \u00a9 2024 Elsevier Ltd<\/div><p class=\"tp_close_menu\"><a class=\"tp_close\" onclick=\"teachpress_pub_showhide('133','tp_abstract')\">Close<\/a><\/p><\/div><div class=\"tp_links\" id=\"tp_links_133\" style=\"display:none;\"><div class=\"tp_links_entry\"><ul class=\"tp_pub_list\"><li><i class=\"fas fa-globe\"><\/i><a class=\"tp_pub_list\" href=\"https:\/\/www.scopus.com\/inward\/record.uri?eid=2-s2.0-85192170808&amp;doi=10.1016%2fj.trf.2024.04.025&amp;partnerID=40&amp;md5=a48c059cb537fd72a54622d00f675822\" title=\"https:\/\/www.scopus.com\/inward\/record.uri?eid=2-s2.0-85192170808&amp;doi=10.1016%[...]\" target=\"_blank\">https:\/\/www.scopus.com\/inward\/record.uri?eid=2-s2.0-85192170808&amp;doi=10.1016%[&#8230;]<\/a><\/li><li><i class=\"ai ai-doi\"><\/i><a class=\"tp_pub_list\" href=\"https:\/\/dx.doi.org\/10.1016\/j.trf.2024.04.025\" title=\"Follow DOI:10.1016\/j.trf.2024.04.025\" target=\"_blank\">doi:10.1016\/j.trf.2024.04.025<\/a><\/li><\/ul><\/div><p class=\"tp_close_menu\"><a class=\"tp_close\" onclick=\"teachpress_pub_showhide('133','tp_links')\">Close<\/a><\/p><\/div><\/div><\/div><div class=\"tp_publication tp_publication_conference\"><div class=\"tp_pub_info\"><p class=\"tp_pub_author\">Thanapatr Chitsrisakda, Parames Chutima, Arisara Jiamsanguanwong, Oran Kittithreerapronchai<\/p><p class=\"tp_pub_title\"><a class=\"tp_title_link\" onclick=\"teachpress_pub_showhide('124','tp_links')\" style=\"cursor:pointer;\">Application of the NSGA-III algorithm to investigate the Cobot assembly line balancing problem with disabled workers<\/a> <span class=\"tp_pub_type tp_  conference\">Conference<\/span> <\/p><p class=\"tp_pub_additional\"><span class=\"tp_pub_additional_publisher\">Association for Computing Machinery, <\/span><span class=\"tp_pub_additional_year\">2024<\/span><span class=\"tp_pub_additional_note\">, (Cited by: 1; All Open Access, Gold Open Access)<\/span>.<\/p><p class=\"tp_pub_menu\"><span class=\"tp_abstract_link\"><a id=\"tp_abstract_sh_124\" class=\"tp_show\" onclick=\"teachpress_pub_showhide('124','tp_abstract')\" title=\"Show abstract\" style=\"cursor:pointer;\">Abstract<\/a><\/span> | <span class=\"tp_resource_link\"><a id=\"tp_links_sh_124\" class=\"tp_show\" onclick=\"teachpress_pub_showhide('124','tp_links')\" title=\"Show links and resources\" style=\"cursor:pointer;\">Links<\/a><\/span> | <span class=\"tp_bibtex_link\"><a id=\"tp_bibtex_sh_124\" class=\"tp_show\" onclick=\"teachpress_pub_showhide('124','tp_bibtex')\" title=\"Show BibTeX entry\" style=\"cursor:pointer;\">BibTeX<\/a><\/span><\/p><div class=\"tp_bibtex\" id=\"tp_bibtex_124\" style=\"display:none;\"><div class=\"tp_bibtex_entry\"><pre>@conference{Chitsrisakda2024371,<br \/>\r\ntitle = {Application of the NSGA-III algorithm to investigate the Cobot assembly line balancing problem with disabled workers},<br \/>\r\nauthor = {Thanapatr Chitsrisakda and Parames Chutima and Arisara Jiamsanguanwong and Oran Kittithreerapronchai},<br \/>\r\nurl = {https:\/\/www.scopus.com\/inward\/record.uri?eid=2-s2.0-85202770712&doi=10.1145%2f3664968.3666115&partnerID=40&md5=8941551992234dff90b0d0709492afcf},<br \/>\r\ndoi = {10.1145\/3664968.3666115},<br \/>\r\nyear  = {2024},<br \/>\r\ndate = {2024-01-01},<br \/>\r\njournal = {ACM International Conference Proceeding Series},<br \/>\r\npages = {371 \u2013 379},<br \/>\r\npublisher = {Association for Computing Machinery},<br \/>\r\nabstract = {Analyzing the assembly line balancing problem with cobots on parallel adjacent assembly lines is the main objective of this research. On the assembly line, human workers and robots, or cobots, are permitted to work in parallel or independently. There are two categories of workers in the assembly lines: workers without disabilities and workers with disabilities. Workstations are assigned jobs, workers, and cobots in order to accomplish system-, human-, and robot-related goals. The well-known evolutionary methodology of the Non-dominated Sorting Genetic Algorithm (NSGA-III) is utilised to identify optimal solutions because the problem is NP-hard. Workers with disabilities exist, thus their effects on the system's objectives are examined. It has been shown that how workers with disabilities have a substantial effect on assembly line efficiency. \u00a9 2024 Owner\/Author.},<br \/>\r\nnote = {Cited by: 1; All Open Access, Gold Open Access},<br \/>\r\nkeywords = {},<br \/>\r\npubstate = {published},<br \/>\r\ntppubtype = {conference}<br \/>\r\n}<br \/>\r\n<\/pre><\/div><p class=\"tp_close_menu\"><a class=\"tp_close\" onclick=\"teachpress_pub_showhide('124','tp_bibtex')\">Close<\/a><\/p><\/div><div class=\"tp_abstract\" id=\"tp_abstract_124\" style=\"display:none;\"><div class=\"tp_abstract_entry\">Analyzing the assembly line balancing problem with cobots on parallel adjacent assembly lines is the main objective of this research. On the assembly line, human workers and robots, or cobots, are permitted to work in parallel or independently. There are two categories of workers in the assembly lines: workers without disabilities and workers with disabilities. Workstations are assigned jobs, workers, and cobots in order to accomplish system-, human-, and robot-related goals. The well-known evolutionary methodology of the Non-dominated Sorting Genetic Algorithm (NSGA-III) is utilised to identify optimal solutions because the problem is NP-hard. Workers with disabilities exist, thus their effects on the system&#8217;s objectives are examined. It has been shown that how workers with disabilities have a substantial effect on assembly line efficiency. \u00a9 2024 Owner\/Author.<\/div><p class=\"tp_close_menu\"><a class=\"tp_close\" onclick=\"teachpress_pub_showhide('124','tp_abstract')\">Close<\/a><\/p><\/div><div class=\"tp_links\" id=\"tp_links_124\" style=\"display:none;\"><div class=\"tp_links_entry\"><ul class=\"tp_pub_list\"><li><i class=\"fas fa-globe\"><\/i><a class=\"tp_pub_list\" href=\"https:\/\/www.scopus.com\/inward\/record.uri?eid=2-s2.0-85202770712&amp;doi=10.1145%2f3664968.3666115&amp;partnerID=40&amp;md5=8941551992234dff90b0d0709492afcf\" title=\"https:\/\/www.scopus.com\/inward\/record.uri?eid=2-s2.0-85202770712&amp;doi=10.1145%[...]\" target=\"_blank\">https:\/\/www.scopus.com\/inward\/record.uri?eid=2-s2.0-85202770712&amp;doi=10.1145%[&#8230;]<\/a><\/li><li><i class=\"ai ai-doi\"><\/i><a class=\"tp_pub_list\" href=\"https:\/\/dx.doi.org\/10.1145\/3664968.3666115\" title=\"Follow DOI:10.1145\/3664968.3666115\" target=\"_blank\">doi:10.1145\/3664968.3666115<\/a><\/li><\/ul><\/div><p class=\"tp_close_menu\"><a class=\"tp_close\" onclick=\"teachpress_pub_showhide('124','tp_links')\">Close<\/a><\/p><\/div><\/div><\/div><h3 class=\"tp_h3\" id=\"tp_h3_2023\">2023<\/h3><div class=\"tp_publication tp_publication_article\"><div class=\"tp_pub_info\"><p class=\"tp_pub_author\">Arisara Jiamsanguanwong, Chayapol Ophaswongse, Chaianan Chansirinthorn, Narun Kitirattragarn, Oran Kittithreerapronchai<\/p><p class=\"tp_pub_title\"><a class=\"tp_title_link\" onclick=\"teachpress_pub_showhide('131','tp_links')\" style=\"cursor:pointer;\">Improving patients\u2019 experience concerning insufficient informational flow to patients during COVID-19 pandemic: Case study of a traditional Chinese medicine clinic<\/a> <span class=\"tp_pub_type tp_  article\">Journal Article<\/span> <\/p><p class=\"tp_pub_additional\"><span class=\"tp_pub_additional_in\">In: <\/span><span class=\"tp_pub_additional_journal\">International Journal of Healthcare Management, <\/span><span class=\"tp_pub_additional_volume\">vol. 16, <\/span><span class=\"tp_pub_additional_number\">no. 1, <\/span><span class=\"tp_pub_additional_pages\">pp. 51 \u2013 60, <\/span><span class=\"tp_pub_additional_year\">2023<\/span><span class=\"tp_pub_additional_note\">, (Cited by: 2)<\/span>.<\/p><p class=\"tp_pub_menu\"><span class=\"tp_abstract_link\"><a id=\"tp_abstract_sh_131\" class=\"tp_show\" onclick=\"teachpress_pub_showhide('131','tp_abstract')\" title=\"Show abstract\" style=\"cursor:pointer;\">Abstract<\/a><\/span> | <span class=\"tp_resource_link\"><a id=\"tp_links_sh_131\" class=\"tp_show\" onclick=\"teachpress_pub_showhide('131','tp_links')\" title=\"Show links and resources\" style=\"cursor:pointer;\">Links<\/a><\/span> | <span class=\"tp_bibtex_link\"><a id=\"tp_bibtex_sh_131\" class=\"tp_show\" onclick=\"teachpress_pub_showhide('131','tp_bibtex')\" title=\"Show BibTeX entry\" style=\"cursor:pointer;\">BibTeX<\/a><\/span><\/p><div class=\"tp_bibtex\" id=\"tp_bibtex_131\" style=\"display:none;\"><div class=\"tp_bibtex_entry\"><pre>@article{Jiamsanguanwong202351,<br \/>\r\ntitle = {Improving patients\u2019 experience concerning insufficient informational flow to patients during COVID-19 pandemic: Case study of a traditional Chinese medicine clinic},<br \/>\r\nauthor = {Arisara Jiamsanguanwong and Chayapol Ophaswongse and Chaianan Chansirinthorn and Narun Kitirattragarn and Oran Kittithreerapronchai},<br \/>\r\nurl = {https:\/\/www.scopus.com\/inward\/record.uri?eid=2-s2.0-85132675098&doi=10.1080%2f20479700.2022.2071801&partnerID=40&md5=ed6738e77e5a1e887e7d3e8540a184f2},<br \/>\r\ndoi = {10.1080\/20479700.2022.2071801},<br \/>\r\nyear  = {2023},<br \/>\r\ndate = {2023-01-01},<br \/>\r\njournal = {International Journal of Healthcare Management},<br \/>\r\nvolume = {16},<br \/>\r\nnumber = {1},<br \/>\r\npages = {51 \u2013 60},<br \/>\r\npublisher = {Taylor and Francis Ltd.},<br \/>\r\nabstract = {Objective: To improve patients\u2019 experience concerning insufficient informational flow to patients waiting at the dispensary station\u2013case study of a traditional Chinese medicine clinic. Method: The service system was explored via qualitative techniques such as interviews and constructing the customer journey map. Then, experience and operational issues were defined through experience ratings at each touchpoint, patient interviews, and root cause analysis. The solution was identified via brainstorming and prototyping. A prescription tracking system was proposed with a finish time estimation algorithm. Results: The overall satisfaction score at the dispensary station, comparing before-after system implementation in 2019, was increased 37% from the average score of 3.27 to 4.47 using 5-point Likert scales. The mean absolute percentage error (MAPE) of the waiting time estimation model that included the buffer time (upper bound at 95%) is 52%. Conclusion: This methodology, which included both patient experience and operational improvement viewpoints, could successfully improve both the patient experience and the related operation system at its critical touchpoints. Moreover, the data from the prescription tracking system could be used to estimate the number of patients waiting in the system, allowing the clinic to better manage its waiting space and capacity during the COVID-19 pandemic. \u00a9 2022 Informa UK Limited, trading as Taylor & Francis Group.},<br \/>\r\nnote = {Cited by: 2},<br \/>\r\nkeywords = {},<br \/>\r\npubstate = {published},<br \/>\r\ntppubtype = {article}<br \/>\r\n}<br \/>\r\n<\/pre><\/div><p class=\"tp_close_menu\"><a class=\"tp_close\" onclick=\"teachpress_pub_showhide('131','tp_bibtex')\">Close<\/a><\/p><\/div><div class=\"tp_abstract\" id=\"tp_abstract_131\" style=\"display:none;\"><div class=\"tp_abstract_entry\">Objective: To improve patients\u2019 experience concerning insufficient informational flow to patients waiting at the dispensary station\u2013case study of a traditional Chinese medicine clinic. Method: The service system was explored via qualitative techniques such as interviews and constructing the customer journey map. Then, experience and operational issues were defined through experience ratings at each touchpoint, patient interviews, and root cause analysis. The solution was identified via brainstorming and prototyping. A prescription tracking system was proposed with a finish time estimation algorithm. Results: The overall satisfaction score at the dispensary station, comparing before-after system implementation in 2019, was increased 37% from the average score of 3.27 to 4.47 using 5-point Likert scales. The mean absolute percentage error (MAPE) of the waiting time estimation model that included the buffer time (upper bound at 95%) is 52%. Conclusion: This methodology, which included both patient experience and operational improvement viewpoints, could successfully improve both the patient experience and the related operation system at its critical touchpoints. Moreover, the data from the prescription tracking system could be used to estimate the number of patients waiting in the system, allowing the clinic to better manage its waiting space and capacity during the COVID-19 pandemic. \u00a9 2022 Informa UK Limited, trading as Taylor &amp; Francis Group.<\/div><p class=\"tp_close_menu\"><a class=\"tp_close\" onclick=\"teachpress_pub_showhide('131','tp_abstract')\">Close<\/a><\/p><\/div><div class=\"tp_links\" id=\"tp_links_131\" style=\"display:none;\"><div class=\"tp_links_entry\"><ul class=\"tp_pub_list\"><li><i class=\"fas fa-globe\"><\/i><a class=\"tp_pub_list\" href=\"https:\/\/www.scopus.com\/inward\/record.uri?eid=2-s2.0-85132675098&amp;doi=10.1080%2f20479700.2022.2071801&amp;partnerID=40&amp;md5=ed6738e77e5a1e887e7d3e8540a184f2\" title=\"https:\/\/www.scopus.com\/inward\/record.uri?eid=2-s2.0-85132675098&amp;doi=10.1080%[...]\" target=\"_blank\">https:\/\/www.scopus.com\/inward\/record.uri?eid=2-s2.0-85132675098&amp;doi=10.1080%[&#8230;]<\/a><\/li><li><i class=\"ai ai-doi\"><\/i><a class=\"tp_pub_list\" href=\"https:\/\/dx.doi.org\/10.1080\/20479700.2022.2071801\" title=\"Follow DOI:10.1080\/20479700.2022.2071801\" target=\"_blank\">doi:10.1080\/20479700.2022.2071801<\/a><\/li><\/ul><\/div><p class=\"tp_close_menu\"><a class=\"tp_close\" onclick=\"teachpress_pub_showhide('131','tp_links')\">Close<\/a><\/p><\/div><\/div><\/div><div class=\"tp_publication tp_publication_article\"><div class=\"tp_pub_info\"><p class=\"tp_pub_author\">Chanatip Thongdonnoi, Parames Chutima, Arisara Jiamsanguanwong, Oran Kittithreerapronchai, Manida Swangnetr Neubert<\/p><p class=\"tp_pub_title\"><a class=\"tp_title_link\" onclick=\"teachpress_pub_showhide('82','tp_links')\" style=\"cursor:pointer;\">Application of Collaborative Robots for Increasing Productivity in an Eyeglasses Lenses Manufacturer<\/a> <span class=\"tp_pub_type tp_  article\">Journal Article<\/span> <\/p><p class=\"tp_pub_additional\"><span class=\"tp_pub_additional_in\">In: <\/span><span class=\"tp_pub_additional_journal\">Engineering Journal, <\/span><span class=\"tp_pub_additional_volume\">vol. 27, <\/span><span class=\"tp_pub_additional_number\">no. 10, <\/span><span class=\"tp_pub_additional_pages\">pp. 93 \u2013 112, <\/span><span class=\"tp_pub_additional_year\">2023<\/span><span class=\"tp_pub_additional_note\">, (Cited by: 5; All Open Access, Gold Open Access, Green Open Access)<\/span>.<\/p><p class=\"tp_pub_menu\"><span class=\"tp_abstract_link\"><a id=\"tp_abstract_sh_82\" class=\"tp_show\" onclick=\"teachpress_pub_showhide('82','tp_abstract')\" title=\"Show abstract\" style=\"cursor:pointer;\">Abstract<\/a><\/span> | <span class=\"tp_resource_link\"><a id=\"tp_links_sh_82\" class=\"tp_show\" onclick=\"teachpress_pub_showhide('82','tp_links')\" title=\"Show links and resources\" style=\"cursor:pointer;\">Links<\/a><\/span> | <span class=\"tp_bibtex_link\"><a id=\"tp_bibtex_sh_82\" class=\"tp_show\" onclick=\"teachpress_pub_showhide('82','tp_bibtex')\" title=\"Show BibTeX entry\" style=\"cursor:pointer;\">BibTeX<\/a><\/span><\/p><div class=\"tp_bibtex\" id=\"tp_bibtex_82\" style=\"display:none;\"><div class=\"tp_bibtex_entry\"><pre>@article{Thongdonnoi202393,<br \/>\r\ntitle = {Application of Collaborative Robots for Increasing Productivity in an Eyeglasses Lenses Manufacturer},<br \/>\r\nauthor = {Chanatip Thongdonnoi and Parames Chutima and Arisara Jiamsanguanwong and Oran Kittithreerapronchai and Manida Swangnetr Neubert},<br \/>\r\nurl = {https:\/\/www.scopus.com\/inward\/record.uri?eid=2-s2.0-85176564994&doi=10.4186%2fej.2023.27.10.93&partnerID=40&md5=1468211c0a610031cb1d733f3ae0e50e},<br \/>\r\ndoi = {10.4186\/ej.2023.27.10.93},<br \/>\r\nyear  = {2023},<br \/>\r\ndate = {2023-01-01},<br \/>\r\njournal = {Engineering Journal},<br \/>\r\nvolume = {27},<br \/>\r\nnumber = {10},<br \/>\r\npages = {93 \u2013 112},<br \/>\r\npublisher = {Chulalongkorn University, Faculty of Fine and Applied Arts},<br \/>\r\nabstract = {This research focuses on a framework for making decisions when adopting collaborative robots (cobots) to collaborate with or replace human workers. Top management at a real-life case study firm that manufactures a variety of eyeglasses lenses wants to implement cobots in the sorting process since such a repetitive task has been shown to have a significant negative influence on workers' ergonomic ailments. Its current procurement decision-making process focuses solely on financial perspectives without taking into account any other significant criteria. Therefore, the purpose of this study is to investigate the elements that are crucial in deciding whether to use cobots in manufacturing lines., Multivariate statistical methods, comprising the exploratory factor analysis (EFA) and confirmatory factor analysis (CFA), are applied to analyse the elements that are associated with the latent variables such as safety, ergonomics, productivity, quality, system, internal organisation and external organisation. In addition, alternative deployments of cobots in the case study are validated through the ARENA simulation software. More specifically, the results showed that using cobots in the workplace might boost output while lowering WIP, waiting times, the number of tasks in queue, and the workforce. In addition, cobots may reduce employee ergonomic risk and enhance workplace safety. \u00a9 2023, Chulalongkorn University, Faculty of Fine and Applied Arts. All rights reserved.},<br \/>\r\nnote = {Cited by: 5; All Open Access, Gold Open Access, Green Open Access},<br \/>\r\nkeywords = {},<br \/>\r\npubstate = {published},<br \/>\r\ntppubtype = {article}<br \/>\r\n}<br \/>\r\n<\/pre><\/div><p class=\"tp_close_menu\"><a class=\"tp_close\" onclick=\"teachpress_pub_showhide('82','tp_bibtex')\">Close<\/a><\/p><\/div><div class=\"tp_abstract\" id=\"tp_abstract_82\" style=\"display:none;\"><div class=\"tp_abstract_entry\">This research focuses on a framework for making decisions when adopting collaborative robots (cobots) to collaborate with or replace human workers. Top management at a real-life case study firm that manufactures a variety of eyeglasses lenses wants to implement cobots in the sorting process since such a repetitive task has been shown to have a significant negative influence on workers&#8217; ergonomic ailments. Its current procurement decision-making process focuses solely on financial perspectives without taking into account any other significant criteria. Therefore, the purpose of this study is to investigate the elements that are crucial in deciding whether to use cobots in manufacturing lines., Multivariate statistical methods, comprising the exploratory factor analysis (EFA) and confirmatory factor analysis (CFA), are applied to analyse the elements that are associated with the latent variables such as safety, ergonomics, productivity, quality, system, internal organisation and external organisation. In addition, alternative deployments of cobots in the case study are validated through the ARENA simulation software. More specifically, the results showed that using cobots in the workplace might boost output while lowering WIP, waiting times, the number of tasks in queue, and the workforce. In addition, cobots may reduce employee ergonomic risk and enhance workplace safety. \u00a9 2023, Chulalongkorn University, Faculty of Fine and Applied Arts. All rights reserved.<\/div><p class=\"tp_close_menu\"><a class=\"tp_close\" onclick=\"teachpress_pub_showhide('82','tp_abstract')\">Close<\/a><\/p><\/div><div class=\"tp_links\" id=\"tp_links_82\" style=\"display:none;\"><div class=\"tp_links_entry\"><ul class=\"tp_pub_list\"><li><i class=\"fas fa-globe\"><\/i><a class=\"tp_pub_list\" href=\"https:\/\/www.scopus.com\/inward\/record.uri?eid=2-s2.0-85176564994&amp;doi=10.4186%2fej.2023.27.10.93&amp;partnerID=40&amp;md5=1468211c0a610031cb1d733f3ae0e50e\" title=\"https:\/\/www.scopus.com\/inward\/record.uri?eid=2-s2.0-85176564994&amp;doi=10.4186%[...]\" target=\"_blank\">https:\/\/www.scopus.com\/inward\/record.uri?eid=2-s2.0-85176564994&amp;doi=10.4186%[&#8230;]<\/a><\/li><li><i class=\"ai ai-doi\"><\/i><a class=\"tp_pub_list\" href=\"https:\/\/dx.doi.org\/10.4186\/ej.2023.27.10.93\" title=\"Follow DOI:10.4186\/ej.2023.27.10.93\" target=\"_blank\">doi:10.4186\/ej.2023.27.10.93<\/a><\/li><\/ul><\/div><p class=\"tp_close_menu\"><a class=\"tp_close\" onclick=\"teachpress_pub_showhide('82','tp_links')\">Close<\/a><\/p><\/div><\/div><\/div><h3 class=\"tp_h3\" id=\"tp_h3_2022\">2022<\/h3><div class=\"tp_publication tp_publication_article\"><div class=\"tp_pub_info\"><p class=\"tp_pub_author\">Apiwat Thongprasert, Arisara Jiamsanguanwong, Uthai Tanlamai<\/p><p class=\"tp_pub_title\"><a class=\"tp_title_link\" onclick=\"teachpress_pub_showhide('642','tp_links')\" style=\"cursor:pointer;\">Design-for-User Acceptance of IOT Home Use Medical Device: A Design Process for IOT Home Use Medical Device<\/a> <span class=\"tp_pub_type tp_  article\">Journal Article<\/span> <\/p><p class=\"tp_pub_additional\"><span class=\"tp_pub_additional_in\">In: <\/span><span class=\"tp_pub_additional_journal\">Applied Human Factors and Ergonomics International, <\/span><span class=\"tp_pub_additional_volume\">vol. 51, <\/span><span class=\"tp_pub_additional_pages\">pp. 186 \u2013 195, <\/span><span class=\"tp_pub_additional_year\">2022<\/span><span class=\"tp_pub_additional_note\">, (Cited by: 3)<\/span>.<\/p><p class=\"tp_pub_menu\"><span class=\"tp_resource_link\"><a id=\"tp_links_sh_642\" class=\"tp_show\" onclick=\"teachpress_pub_showhide('642','tp_links')\" title=\"Show links and resources\" style=\"cursor:pointer;\">Links<\/a><\/span> | <span class=\"tp_bibtex_link\"><a id=\"tp_bibtex_sh_642\" class=\"tp_show\" onclick=\"teachpress_pub_showhide('642','tp_bibtex')\" title=\"Show BibTeX entry\" style=\"cursor:pointer;\">BibTeX<\/a><\/span><\/p><div class=\"tp_bibtex\" id=\"tp_bibtex_642\" style=\"display:none;\"><div class=\"tp_bibtex_entry\"><pre>@article{Thongprasert2022186,<br \/>\r\ntitle = {Design-for-User Acceptance of IOT Home Use Medical Device: A Design Process for IOT Home Use Medical Device},<br \/>\r\nauthor = {Apiwat Thongprasert and Arisara Jiamsanguanwong and Uthai Tanlamai},<br \/>\r\nurl = {https:\/\/www.scopus.com\/inward\/record.uri?eid=2-s2.0-105036352475&doi=10.54941%2fahfe1002115&partnerID=40&md5=5cd336ec3a727e2673367c46a5d24058},<br \/>\r\ndoi = {10.54941\/ahfe1002115},<br \/>\r\nyear  = {2022},<br \/>\r\ndate = {2022-01-01},<br \/>\r\njournal = {Applied Human Factors and Ergonomics International},<br \/>\r\nvolume = {51},<br \/>\r\npages = {186 \u2013 195},<br \/>\r\nnote = {Cited by: 3},<br \/>\r\nkeywords = {},<br \/>\r\npubstate = {published},<br \/>\r\ntppubtype = {article}<br \/>\r\n}<br \/>\r\n<\/pre><\/div><p class=\"tp_close_menu\"><a class=\"tp_close\" onclick=\"teachpress_pub_showhide('642','tp_bibtex')\">Close<\/a><\/p><\/div><div class=\"tp_links\" id=\"tp_links_642\" style=\"display:none;\"><div class=\"tp_links_entry\"><ul class=\"tp_pub_list\"><li><i class=\"fas fa-globe\"><\/i><a class=\"tp_pub_list\" href=\"https:\/\/www.scopus.com\/inward\/record.uri?eid=2-s2.0-105036352475&amp;doi=10.54941%2fahfe1002115&amp;partnerID=40&amp;md5=5cd336ec3a727e2673367c46a5d24058\" title=\"https:\/\/www.scopus.com\/inward\/record.uri?eid=2-s2.0-105036352475&amp;doi=10.5494[...]\" target=\"_blank\">https:\/\/www.scopus.com\/inward\/record.uri?eid=2-s2.0-105036352475&amp;doi=10.5494[&#8230;]<\/a><\/li><li><i class=\"ai ai-doi\"><\/i><a class=\"tp_pub_list\" href=\"https:\/\/dx.doi.org\/10.54941\/ahfe1002115\" title=\"Follow DOI:10.54941\/ahfe1002115\" target=\"_blank\">doi:10.54941\/ahfe1002115<\/a><\/li><\/ul><\/div><p class=\"tp_close_menu\"><a class=\"tp_close\" onclick=\"teachpress_pub_showhide('642','tp_links')\">Close<\/a><\/p><\/div><\/div><\/div><\/div><div class=\"tablenav\"><div class=\"tablenav-pages\"><span class=\"displaying-num\">24 entries<\/span> <a class=\"page-numbers button disabled\">&laquo;<\/a> <a class=\"page-numbers button disabled\">&lsaquo;<\/a> 1 of 3 <a href=\"https:\/\/ienext.eng.chula.ac.th\/?page_id=5423&amp;limit=2&amp;tgid=&amp;yr=&amp;type=&amp;usr=&amp;auth=&amp;tsr=#tppubs\" title=\"next page\" class=\"page-numbers button\">&rsaquo;<\/a> <a href=\"https:\/\/ienext.eng.chula.ac.th\/?page_id=5423&amp;limit=3&amp;tgid=&amp;yr=&amp;type=&amp;usr=&amp;auth=&amp;tsr=#tppubs\" title=\"last page\" class=\"page-numbers button\">&raquo;<\/a> <\/div><\/div><\/div><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-3df2e2b e-flex e-con-boxed e-con e-parent\" data-id=\"3df2e2b\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>6th Floor of Engineering 4 Bldg., Room 608 +66-2218-6829 arisara.j@chula.ac.th Linkedin Researchgate Overview Dr.Arisara Jiamsanguanwong is an Associate 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